State Farm® Insurance Agent Trey Nelms

"Couldn’t ask for better representation, this team has been knowledgeable and transparent from my first time contacting them through today. Friendly and respectful staff that live up to being the good neighbor we all hear from the State Farm jingle"

"Fast and detailed response!"

"I had a great experience with Trey and his team. Unfortunately, when my truck was totaled when someone ran a red light, they made the claim process incredibly easy from the rental car process through the payout. It really made me value insurance a lot more when you have to go through a process like that. (Both drivers were fine btw). Thanks, Trey!"

"Josh was very helpful, informative, and patient!"

"Had a great experience with State Farm. Josh was super helpful and easy to work with. He answered all my questions and made everything simple and stress-free. Definitely recommend!"

"I had a great experience and saved lots of money on my renters and auto insurance. My agent Josh was excellent—friendly, knowledgeable, and very helpful. He made everything easy to understand and quick to set up. Highly recommend working with him!"

"Gregg at Trey Nelms State Farm just saved me a bunch of money!! Apparently my house is now in FEMA's flood zone and my Mortgage Company required flood insurance! This was something new!! Gregg worked to find me the best coverage at the best price! Thank goodness, right here at the end of the year!!! See Gregg for all your insurance needs!"

"Awesome Agent!"

"I had a very positive experience with the . Great customer support and their rates are pretty good. I recommend it"

"He was incredibly courteous. Kind asked about me and took care of my request quickly and efficiently."

"Trey has always been great! Super responsive couldn’t recommend him enough!"

"I would like to say that this location has one of the best insurance agents I’ve ever had in my life. His name is Jordan. He has the best customer service. He’s always very polite very professional willing to help you in anything that you need. It’s definitely been a joy having him as an insurance agent"

"Our truck needed towing and after we called Trey he got it taken care of for us very quickly and efficiently. He's been our agent for 3 years now and the customer service has been outstanding. Thank you!"

"I originally started with renters insurance through this State Farm location. I now have multiple policies through them. They have been incredibly helpful, in particular Josh, with every step of the process. The human touch is so important. I’m able to consistently communicate with the same representative, who knows my situation. They are punctual with answers to any of my questions and are reliable with follow-up and follow-through. When you can find this level of customer service, it makes a world of difference."

"I just love the experiences I have with Trey Nelms’s office! Josh in particular is amazing every time! There is never a problem he is not willing to help you out with and so patient. Don’t hesitate to call if you have a question or problem. Trust me, they are there for you each and every time!! Thank you for all you do!! You make the world a better place."

"These guys and gals rock!!"

"Jordan Pinel took good care of me with an affordable plan to support my family in the event of the unthinkable. Thank you Jordan and the whole Trey Nelms team for a great experience, and peace of mind for me and my family."

"We’re very happy with Trey Nelms State Farm and our agent Gregg Underwood. Their professional service and attention to detail in some complicated situations have been excellent. They truly are like a good neighbor!"

"Great experience. Very helpful and was able to get me the best deal possible."

"Highly recommend bundling everything through Trey! We bought our first home and he broke everything down for us so that we fully understood what we needed and why."

"Just moved from California to Chattanooga. Trey Nelms office was fantastic. Josh is my agent and he was very kind and knowledgeable. I was in and out in no time. Decision was easy. The full coverage costs for me and my kids were so much less than other places (AAA) and they are a hands on can do kind of service. Will even make a home visit! A premium service!! Highly recommend this office and insurance!!"

"this State Farm location has been wonderful! They have always gone above and beyond to help my family and make sure we get the best services around! They are the best!!"

"The only group I will use for insurance! My wife was recently rear ended and Trey, Meghan, and the whole team took incredible care of us. No one ever wants to use insurance but when we had to last month, everyone here went above and beyond. Very grateful to have such a reliable and trustworthy group help us with every step along the way!"

"I’d recommend anyone to this place! Each person is friendly & makes sure that you are up to date on anything that’s going on within the company. I’ve spoken with Meghan & Trey & it’s always a wonderful experience & conversation . This Truly is a family environment. Thank u guys, keep being awesome!"

"I recently had to file a claim with my insurance company, State Farm, and the entire process was seamless from start to finish. I called my Agent, Trey Nelms, before business hours and left a voicemail explaining my situation. Within 10 minutes, an agent from his office called me back, ready to assist. The agent I worked with, Meghan Andrejczuk, went above and beyond to ensure everything was handled quickly and efficiently. She was incredibly professional, responsive, and took the time to make sure I understood each step along the way. Not only that, but she called me a few days later to check in, see how I was doing, and see if I had any additional questions. The claim was processed smoothly, and I felt truly taken care of. I couldn’t ask for better service— Trey Nelms and his team had my back 100% and I am so so grateful. Highly recommend!"